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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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marlene Wrice

October 17, 2024

5  out of  5
rating by marlene Wrice
"I just want to give a shout out to Ms Chandra. She is very professional and very knowledgeable with her job. She's a great employee and person."
We responded:
"Thank you so much! It's great to hear that Chandra was very professional and knowledgeable when assisting you! We truly appreciate your kind review and your business, Marlene! "
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Sallye Collier

October 6, 2024

5  out of  5
rating by Sallye Collier
"I’ve had a good experience with State Farm. I have my Auto & Rental coverage through them. My insurance agent Chandra is Amazing! She is professional, efficient, very knowledgeable and always available. I recommended this State Farm office for all your insurance needs."
We responded:
"Thank you so much for your continued business and recommendation, Sallye! I'm glad to hear that Chandra has always provided you with excellent service. She'll be excited to know how much you've enjoyed working with her!"
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Jamie Davis

September 30, 2024

5  out of  5
rating by Jamie Davis
"Mike Parisi and his team are fantastic. Team members Jeff Burton, Beverly Hicks, and Chandra Balagna have all been excellent to work with and have helped my family get the best insurance coverage for us at the best rates. THANK YOU!"
We responded:
"Thank you so much for your wonderful feedback, Jamie! I’m truly grateful to hear that you and your family had such a positive experience with our team. Jeff, Bev, Chandra, and I are committed to delivering exceptional service and ensuring our clients receive the best coverage at the best rates. It’s rewarding to know that we were able to meet your insurance needs effectively."
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Erin Skinner

September 26, 2024

5  out of  5
rating by Erin Skinner
"Chandra has been professional and very knowledgeable with my questions over the years. I highly recommend her and the team at Mike Parisi’s office."
We responded:
"I'm glad you've enjoyed Chandra's service, I'll pass on the positive feedback to her. Thank you for your recommendation and continued support, Erin!"
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Cristian Torres

September 24, 2024

1  out of  5
rating by Cristian Torres
"Worst insurance on Reimbursement, seems a bit greedy can’t do simple task"
We responded:
"Cristian I am sorry you are upset about not getting a reimbursement. Reimbursement on claims depends on the coverages selected when the policy is purchased. If you would like to review the coverages you currently have, please call the office and ask to speak to me directly."
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Chris King

May 17, 2024

5  out of  5
rating by Chris King
"Chandra was very communicative and hands on when setting up my account and would highly recommend her office to my friends and family."
We responded:
"Thank you so much, Chris, for taking the time to share your experience! We're thrilled to hear that Chandra's communicative and hands-on approach made setting up your account a smooth process. Your recommendation to your friends and family is greatly appreciated, and we're committed to providing the same level of excellent service to them as well. Don't hesitate to reach out if you need any further assistance – we're here to help!"
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David Rice

May 16, 2024

5  out of  5
rating by David Rice
"Really took care of me and my family. They listen and then gave me options."
We responded:
"David, thank you! We're delighted to hear that we were able to take care of you and your family effectively. Listening to our clients and providing tailored options is a top priority for us."
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An Str

March 20, 2024

5  out of  5
rating by An Str
"Great people, great place!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your feedback and your business!"
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Raphael Stivers

March 18, 2024

5  out of  5
rating by Raphael Stivers
"You guys deserve 1000 stars the staff is excellent Chandra was excellent she is the best ever"
We responded:
"Thank you so much, Raphael, for your glowing review! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with Chandra and our team. Your satisfaction is our top priority, and we're here to provide the best service possible. "
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Mildred Venerable

March 4, 2024

5  out of  5
rating by Mildred Venerable
"Had everything together on the ball"
We responded:
"Thank you, Mildred! We're glad to hear that everything was on point for you. If you need anything else or have any questions, feel free to reach out. We're happy to help!"
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Tessa Marie

February 21, 2024

5  out of  5
rating by Tessa Marie
"Beverly has literally always taken care of me while with state farm, being someone who prefers texting like literally everyone else i can text the office and ask for bev and she responds within minutes. I highly recommend checking out Mike Parisis office bc then you’ll get Bev!"
We responded:
"Thank you so much for your kind words, Tessa! We're delighted to hear that Bev has consistently provided excellent service to you. We understand the convenience of texting, and we're glad that Bev's responsiveness has made your experience smoother. We appreciate your recommendation and are grateful to have you as a valued customer! "
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Nanci Heigele

December 18, 2023

5  out of  5
rating by Nanci Heigele
"They answered all my questions and were very patient with me. Brittany R was very knowledgeable about the different coverages. I thank her for her knowledge."
We responded:
"Thank you for taking the time to share your experience with us, Nanci! We're delighted to hear that Brittany was able to assist you by answering your questions and providing valuable information on different coverages. We're proud to have knowledgeable team members like Brittany, and your acknowledgment means a lot to us. If you have any more questions or if there's anything else we can help you with, feel free to reach out. "
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Darlene lee

October 25, 2023

5  out of  5
rating by Darlene lee
"My car engine went out in Nevada,Mo. l have Aaa tow service and they don’t have any tow service there. I called my State Farm agent Chandra and she called a tow truck for me. She does more than a excellent job. She hook me up with tow service and claims dept. State Farm is way better than Aaa I was with Aaa for 25 years and they never did this kind of service. She is more than agent. I thank God for Chandra"
We responded:
"Thank you Darlene for the five-star review! We're thrilled to hear Chandra was able to assist you and went above and beyond to do so. We appreciate you and your business!"
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Bob Region

September 25, 2023

5  out of  5
rating by Bob Region
"Great agent and staff in Norrh Kansas City"
We responded:
"Thank you Bob! We are so grateful for your business, please let us know if you need anything else, we are happy to help!"
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Tom Burmont

September 24, 2023

5  out of  5
rating by Tom Burmont
"Real friendly and very knowledgeable and helpful"
We responded:
"Thank you Joan for the five stars!"
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Tammy Jones

May 2, 2023

5  out of  5
rating by Tammy Jones
"Love this office and the people in it. Always helpful."
We responded:
"Thank you Tammy for leaving our agency this wonderful review! It is our pleasure to be able to assist you."
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Bronze Beauty

September 6, 2022

5  out of  5
rating by Bronze Beauty
"I freaking love the crew at Mike's office. Chandra, Jeff, Liz, Mike, and all of them have supported me during trying times, and good times. I refuse to have any other company handle my insurance needs, unless I leave the state of Missouri or Kansas. Call and talk with any member of that team for your insurance needs. Like a good neighbor, State Farm is definitely there!"
We responded:
"Hello and thank you for such a glowing review. We love our clients like you too!! Thank you for your loyalty and for trusting us with your insurance needs."
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Jessica Mercado

August 16, 2022

5  out of  5
rating by Jessica Mercado
"This office is always ready and willing to help! Great customer service, I’m glad to have found someone who I know can provide my long term insurance needs!"
We responded:
"Jessica - Thanks for the kind words for our team and the great rating!! We appreciate you and your business and we are looking forward to serving you again soon."
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Jessica Maiden

August 12, 2022

5  out of  5
rating by Jessica Maiden
"Love Liz!! She’s the best! Always helpful and prompt. And great rates!"
We responded:
"Jessica - Thank you so much for your amazing feedback for Liz! We appreciate it."
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Ms. K Hamilton

March 11, 2022

5  out of  5
rating by Ms. K Hamilton
"Exceptional Services! Huge shout out to Jeff (my new agent) and Bev! Great low rates, affordable, I got 2 vehicles and 1 rental all on one policy under $250 AWESOME!🥂 CHEERS to you 👏🏽👏🏽👏🏽👏🏽 (and me)😉😄"
We responded:
"Hi Mrs. Hamilton- Thank you so much for your business and your awesome 5 star review! My office is always available to help with any of your insurance needs!"
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Joslyn Elmore

January 13, 2022

5  out of  5
rating by Joslyn Elmore
"We couldn’t ask for better insurance service. Our agent Chandra Balagna gets us the answers we need and willing to help at anytime. Mark also takes care of us as well."
We responded:
"Hi Joslyn- We are thrilled we are able to help with all your insurance needs. Thank you for this wonderful review and leaving us a 5 star rating!"
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Rebecca Hockman

December 20, 2021

5  out of  5
rating by Rebecca Hockman
"There are agents in the city where we live. But when we were assigned randomly by State Farm when we switched insurance companies, we got Mike Parisi's office which is a drive....but more than worth it! I receive personal, prompt, accurate and courteous service each and every time I call or email."
We responded:
"Hi Rebecca- Thank you so much for your kind words. We appreciate your business and thank you for making the long drive when needed. We are always happy to help. Thank you for leaving us a 5 star rating!"
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Poppie Doc

October 26, 2021

5  out of  5
rating by Poppie Doc
"He was kind to me on the phone I like his attitude he was a good help I would recommend him.."
We responded:
"Hi Poppie- Thank you so much for the recommendation. We are happy to help!"
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Mrs Pryce

October 12, 2021

5  out of  5
rating by Mrs Pryce
"Chandra was so nice an helpful. She really went over, and beyond to help me an answer any question I had. She’s a great representative of this company. Definitely deserve all 5 stars."
We responded:
"Hi Jade- We are so happy that we were able to be helpful and answer whatever questions you had. Thank you for your 5 star rating and wonderful review!"
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Cally Rhine

July 22, 2021

5  out of  5
rating by Cally Rhine
"Everyone I've spoken with is so nice and personable! They act like they know you personally, and that goes a long way when you're confused about your policy, payments, etc."
We responded:
"Cally - Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime."